FAQs

Frequently Asked Questions

Answers to common questions about Kosh AI: the product, integrations and security.

General

In which file formats data can be transferred to Kosh AI?

Kosh AI supports various file formats for data transfer, including XLSX, CSV, TXT, WORD, PDF, ZIP, and even JPEGS.

In which ways data can be transferred to Kosh AI?

Kosh AI can ingest the data automatically as well as manually.

Can Kosh AI check duplicate entries?

Kosh AI employs a robust mechanism to check for duplicate entries during data ingestion and database operations.

Can Kosh AI be used to reconcile data at the vendor side?

Yes, Kosh can be configured to reconcile vendor data efficiently.

Does Kosh AI only automates finance reconciliation?

Kosh AI primarily automates finance operations. So, in addition to reconciliation, the Kosh platform can be used to automate treasury operations, payouts, and ledgers.

Can Kosh AI do the data analysis of data collected according to customer needs?

Yes, Kosh AI offers comprehensive data analysis capabilities tailored to meet customer-specific requirements.

Can the reconciled data be downloaded or shared automatically?

Kosh AI automates key workflow processes during customer onboarding, including data sharing and download.

Is the dashboard customizable?

The Kosh platform provides flexibility for customization, including the input layer, dashboard, and report generation to suit diverse data sources and customer needs.

Will a customer have to use a separate Kosh instance for every business vertical?

The Kosh platform brings centralization to your finance operations. Thus, you will need only one instance which will manage finance operations

What are the timelines for implementing a new vertical or logic change?

Implementing any kind of change usually takes less than a week.

Can you change the recorded transaction manually?

Kosh AI provides editing capabilities to manually modify transactions. Moreover, the system maintains an audit to keep track of such edits.

What's the timeline for report analysis?

Reports and analyses can be generated for any time horizon.

Do you offer a sandbox environment which we can try out?

Yes, we do offer a sandbox environment to test-drive the platform.

Deals with one-to-one or many-to-one customers?

Kosh AI can handle any sort of transactions like many-to-many, many-to-one, one-to-many and one-to-one.

Does Kosh need access to the bank account details?

While not always required, Kosh AI can read bank statements if they are part of the finance reconciliation process.

Can Kosh manage data coming from different sources?

Yes, the Kosh platform can seamlessly ingest and reconcile data from diverse sources in real time.

Is the Kosh AI industry agnostic?

Kosh AI is industry-agnostic, allowing it to serve customers across various sectors.

What will happen if data formats are changed in between uploading data to Kosh?

Kosh AI easily accommodates data format changes, typically with a SLA of less than 2 hours.

Can the format or parameters for the data downloaded can be changed?

Yes, the Kosh platform can provide data in any format. Moreover, the parameters in downloaded data can be adjusted as per the need of a customer.

Can the dashboard configuration be changed according to the need?

Yes; the Kosh platform offers a high level of configurability. Thus, the platform can be tailored to meet specific customer requirements.

Integrations

Can data be sent to Kosh through API integration?

Data can be seamlessly transferred to Kosh AI through API integrations.

Does Kosh AI track real time data through API integration?

Yes, Kosh AI can track data in real time through API integration.

Does Kosh AI do API Integration with banks?

Yes, the Kosh platform can integrate with banks as well as with the existing customer IT infrastructure of a customer.

Can Kosh AI be integrated with leading software like QuickBooks?

Kosh AI has integration with a lot of industry leading softwares like Quickbooks. For more detail, please refer to the integration section.

Can Kosh AI be integrated with payment gateways and other softwares?

Kosh AI offers API integration with leading payment gateways and softwares. Moreover, the platform is open to integrating with other software to streamline manual processes.

Security

Is data shared to Kosh secured?

At Kosh, we prioritise data security, ensuring protection for both customer and user data. Depending on the requirements of a customer, personally identifiable information (PII) is either encrypted or removed during data ingestion.

Is data transferred to Kosh AI secured?

Data transferred to Kosh AI is securely handled.

Which security protocols does Kosh AI follow?

The Kosh platform complies with SOC I & II, GDPR, and ISO standards to ensure data security.

Is Kosh ISO certified?

Yes, the Kosh platform is ISO 27001 certified.

Where is the data stored?

Data is stored in the geography where customers are located.

What is the duration of data saved in Kosh?

Customers can choose how long their data is stored in the Kosh platform.

Work on a private or public cloud?

We offer both public and private cloud deployment options to suit customer needs.

Still Have Questions?

Book a demo and watch Kosh AI reconcile your own data. Prefer email? Write to contact@kosh.ai.

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